General
- Why do you want to work for Disney? **Almost always asked
- How do you deal with repetitive work days?**Frequently asked
- Do you have any experience speaking in front of large groups of people?
- How do you feel about having roommates and living away from home?
- Do you think any of your past jobs will help in any of your top 3 choices?
- Why do you think you are qualified for your top role?
- Are you comfortable handling money?
- Do you have any tattoos or body modifications?*Always asked DO NOT LIE
- Are you familiar with the Disney parks and resorts?
- What does Disney mean to you?
- How will the CP help you professionally?
- What are you most looking forward to in the DCP?
- What makes you a good candidate for the DCP?
- What can you offer to the Disney company?
- What are 3 positive qualities about yourself?
- Describe a situation where you have had to work with a difficult person, boss, or teacher. **Frequently asked
- What Disney character are you most like?
- What is your favorite memory of Disney?
- Do you mind working outside in the Florida heat and in the rain? **Frequently asked
- Would you rather work alone or in a group setting?
- How would you help a guest who speaks little or no English?
- Tell me about some jobs you have previously held.
- Tell me about a time you made a guest or customer happy at a previous job. **Frequently asked
- How would you handle a roommate disagreement?
- How would a previous manager describe you?
- Do you mind working mornings, evenings, overnight, weekends, and holidays? **Frequently asked
- Do you prefer a fast paced or slow paced work environment?**Frequently asked
- What are 3 negative qualities about yourself?
- What is your favorite Disney (movie, ride, park, character), and why?
- What are your top 3 roles? *Always asked
- How would you handle an emergency?
- Are you open to the QSFB or Custodial roles? **Frequently asked
- Why are these your top 3 roles?
ROLE SPECIFIC:
BBB
- Do you have any salon experience?
- Do you have any childcare experience?
- How would you react if a little girl was shy or scared?
Costuming
- Are you comfortable operating an advanced costume checkout computer?
- Are you willing and able to carry heavy (up to 50lbs+) costumes to different locations?
- Would you be comfortable working independently?
- How do you feel about working “backstage” with minimal guest contact?
- Are you willing to operate basic laundry equipment?
Housekeeping
- Are you comfortable working with cleaning chemicals?
- How do you feel about working in a guest’s room while they are not there?
- Are you able to work independently with little to no guest contact?
Lifeguard
- Are you comfortable working for long periods of time in the Florida heat?
- Are you willing to work in another role during off-peak seasons?
- Are you comfortable with spending long periods of time standing in water?
- What would you do in the event of a guest injury or illness?
- Do you believe you are able to pass the swim test?
Custodial
- Are you comfortable with emptying trashcans (which may include shooing bees or flies) and lifting heavy garbage bags?
- Are you willing to bus tables in restaurants and outdoors?
- Are you comfortable working for long periods of time outside in the heat, rain, or cold?
Main Entrance
- Are you comfortable delivering long speeches on a microphone?
- How would you make a guest feel special as they enter a park?**Frequently asked
- Are you willing to drive a large parking tram?
- Are you willing to help with crowd control during parades and park openings?
Merchandise
- Are you comfortable with handling cash? **Frequently asked
- What would you do if a guest was looking for a specific item, but you are out or don’t sell this item? **Frequently asked
- Are you comfortable suggesting items to guests based on first impressions?
- Are you willing to work independently outdoors at a cart?
Photopass
- Are you comfortable with operating digital cameras?
- How do you feel about achieving monthly sales goals and suggesting products?
- Are you comfortable working in several different parks, potentially all in the same week?
- How do you feel about a guest refusing a picture?
QSFB
- Are you comfortable preparing simple food items, which may include using a fryer, grill, or other cooking equipment?
- Would you be willing to wash dishes or bus tables?
- Are you comfortable selling alcohol?
- Are you able to multitask?
- Are you comfortable handling cash and using a cash register?
- How do you feel about working independently at a food cart?
FSFB
- Are you comfortable handling cash and using a register?
- Are you willing to spend long periods of time rolling silverware, and folding napkins?
- Have you ever managed a seating chart, or are you willing to learn?
- What would you tell a guest if they wanted to eat at a restaurant, but there are no tables available for several hours?
Recreation
- Are you willing to train with watercraft, arcades, and other recreational facilities?
- Do you believe you will be able to pass the swim test?
- Are you willing to work in another role during the off-seasons?
- How do you feel about working for long periods of time outdoors and around water?
Transportation
- Do you have a valid driver’s license?
- Are you comfortable memorizing and delivering long speeches?
- Are you comfortable talking to other CM via radio?
- Are you willing to help with crowd control during parades?
- How do you feel about driving large vehicles (such as a monorail or bus) filled with guests?
Vacation Planner
- What do you think the duties of a vacation planner are?**Frequently asked
- Are you comfortable handling large amounts of money and achieving monthly sales goals?**Frequently asked
- How do you feel about working in multiple parks, potentially all four in a week?
- Are you willing to help with crowd control during parades?
- Are you comfortable working with a computerized ticket system offering over 128 different ticket combinations?
- How do you work while under pressure?
Character attendant
- How would you react if a child was being violent with a character?
- What does character integrity mean to you?**Frequently asked
- What would you tell guests if you had to turn them away because a line is closing for the day?
- What would you do if a child was afraid of a character?
- What would you say if someone asked why the fur character doesn’t talk?**Frequently asked
- How would you say “(mickey, Cinderella, ariel, Donald, beast) has to leave?”
Attractions
- What would you do if a child wants to ride space mountain, but is too short?**Frequently asked
- What would you do if a guest wanted to get on an attraction but it was out of service?
- How would you feel about operating a ride?
- Would you be willing to help with crowd control during a parade?
- Are you comfortable talking in front of large groups of people?
- Can you memorize and remember long speeches?**Frequently asked
- What would you do if you messed up your spiel?
Bell Services
- Are you willing and able to carry heavy (up to 50lbs) luggage (including overhead)?
- Are you comfortable talking to guests on the phone?
- Are you comfortable being the first CM that a guest interacts with on their vacation?
Hospitality
- What would you do if a guest wanted a specific type of room and there were none available?
- How do you feel about being trained on a computer system?
- How would you make a guest feel special as they are beginning their vacation?
- Are you comfortable talking to guests on the phone?
- Are you comfortable handling large amounts of cash?
Concierge
- What do you think the duties of a concierge are?**Frequently asked
- Do you have any experience handling cash, including foreign currency, and travelers checks?
- How do you feel about being trained on a computer system?
- What do you expect when you stay at a Disney Resort?**Frequently asked
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