You know the saying "Roll with the punches" well that's sort of what is like being in Guest Relations. We recently had a "town hall" meeting with our Guest Relations cast at DTD. We talked about the changes that Guest Relations has gone through in the past year and what additional changes were still coming.
The ability to adapt and work through new processes is a very important skill to have in any job. Being in Guest Relations right now is very demanding in this sense. But I am enjoying the challenge. As the weeks progress there are new issues, procedures and opportunities to make our guests feel special. Something new this week is the ability for Annual Passholders to order their very own Magicbands! This is very exciting as many of our Passholders have been asking for months when they would finally get the chance to have their very own Magicbands!