Friday, June 28, 2013

Cast App: All about the new MyMagic+ system!

Today I had another class at Disney University. This class was all about the brand new MyMagic+ which has recently been beta tested with REAL guests. It is expected to roll out completely by the end of the year.

This class taught us all about the applications that guests can use from home, their moblie device, tablet or kindle to manage their reservations as well as the system we use to help guests change or modify their reservations.

There is not much to share other than what has been previously released to the public. Basically you will be able to link your resort reservation, tickets, dining plans, credit card for charging and fast passes onto your MagicBand. These will be replacing the Key to the World Cards.

One of the more interesting components of this is that you can pre-select Fastpasses for each day of your visit. So similar to dining reservations you will probably need to book them ahead of time if you want to ride more popular attractions. Of course you can wait until the day of as well.

But here is the best part. It is entirely possible for you as the guest to do almost everything on your own, without having to visit Guest Relations or the Front Desk of your hotel for assistance. So if you have Fastpass+ booked for Magic Kingdom but then you decide you will be visiting Epcot that day, you are able to change the "reservation" yourself!

It sounds complicated and a little annoying to have to plan ahead of time, but the application and the MagicBands are very user friendly.  It is definitely an exciting time to be in Guest Relations with all the new changes!

No comments:

Post a Comment